Saddle Trial Policy
In order to initiate a trial on one of our saddles, we require payment in full plus the cost of shipping before we release the saddle from inventory.
Upon receipt of the saddle, the customer has a trial period of 7 days to determine whether the saddle is a suitable fit for horse and rider. Any delays in transit due to weather or other unforeseen circumstances do not impact the trial period. The trial begins when the saddle is received. If it is determined that the saddle will not be a suitable fit, the customer may return the saddle within the 7 days for a full refund of the saddle price, minus a $50 restocking fee. No refunds on shipping will be provided.
During the Trial Period
Please wear breeches and tall or short riding boots in good repair only. No denim is permitted as it can damage the leather on the saddles.
Although it is not necessary to wrap the stirrup leathers in plastic wrap, please use only clean stirrup leathers in good repair and clean saddle pads.
Please refrain from using any leather products (soap or conditioner), boot polish, or saddle “grip” products during the trial period.
It is the buyer’s responsibility to properly package and insure the saddle in transit to The Show Trunk. We require the use of a certified carrier such as UPS or FedEx for any returned saddles. Any saddle lost or damaged in transit from the customer to The Show Trunk is the financial responsibility of the customer.